Privacy Policy

This Privacy Policy explains how Dream Smile Dental Care (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website dreamsmiledentalcare.com or interact with our online advertisements, including those served through Meta platforms (Facebook and Instagram). Please read this policy carefully. By using our website, you agree to the practices described herein.

Who We Are

Dream Smile Dental Care is a family and cosmetic dental practice located at 33141 Alvarado Niles Rd., Union City, CA 94587. We provide dental services including general dentistry, cosmetic treatments, Invisalign, teeth whitening, root canal treatment, and more.

For purposes of this Privacy Policy, we are the data controller of personal information collected through this website and our advertising campaigns.

Information We Collect

We may collect the following categories of personal information:

Information you provide directly:

Name, email address, phone number submitted via contact or appointment forms
Messages, questions, or inquiries submitted through our website
Insurance information or health-related details provided during appointment scheduling

Information collected automatically:

IP address and general geographic location
Browser type, device type, and operating system
Pages visited, time spent on pages, and links clicked
Referring website or advertisement that brought you to our site
Cookies, pixels, and similar tracking identifiers (see Section 6)

How We Use Your Information

We use the information we collect for the following purposes:

To schedule and manage appointments
To respond to inquiries and provide customer support
To send appointment reminders and follow-up communications
To improve our website, services, and patient experience
To display relevant advertisements on Meta platforms (Facebook and Instagram)
To measure the effectiveness of our advertising campaigns
To comply with legal and regulatory obligations
To protect the security and integrity of our website

Sharing Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

Service Providers: Vendors who assist us with website hosting, appointment scheduling (NexHealth), email communications, and IT support, under confidentiality agreements
Advertising Platforms: Meta Platforms, Inc. (Facebook/Instagram) via the Meta Pixel, as described in Section 4
Legal Requirements: When required by law, regulation, court order, or to protect the rights and safety of our patients and staff
Business Transfers: In connection with any merger, acquisition, or sale of all or part of our business

We require all third-party service providers to maintain appropriate security measures and only process your data in accordance with our instructions.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and support our advertising activities. The types of cookies we use include:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Advertising Cookies: Used by the Meta Pixel to measure ad performance and enable retargeting

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website. For more information about cookies, visit allaboutcookies.org.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

33141 Alvarado Niles Rd.
Union City, CA 94587

Phone

(510) 431-5399